Returns & Exchanges
We want you to be completely captivated by your new artwork, but if a piece isn't the perfect fit for your home, we offer a 14-day return window for original paintings and fine art prints. To ensure a smooth process, items must be returned in their original condition and professional packaging.
Return Process
- 1.Initiate Your Return
Contact our studio within 14 days of receiving your artwork to request a Return Merchandise Authorization (RMA) and provide your order details.
- 2.Prepare the Artwork
Carefully repackage the piece using all original internal protective layers and the heavy-duty external shipping crate or tube to prevent damage during transit.
- 3.Ship to the Studio
Affix the provided return label and arrange for a courier pickup; we recommend using a tracked and insured service as we cannot be responsible for items lost in transit.
- 4.Receive Your Refund
Once Julie has personally inspected the artwork to confirm its original condition, your refund will be processed back to your original payment method within 7-10 business days.
